Can you ship to my country?
We can ship our products to worldwide, such as United States, United Kingdom, Canada, Australia, Ireland, France and New Zealand, Switzerland expect Germany.
All items will be dispatched the same day once payment received before 3:00 p.m.
You will recieve your products in 5-7 working days after we dispatch.
Shipping to Malta,Ireland,Mexico may take 6-9 working days.
Please make sure all your information is correct. Any information error can not request the reshipment in the future.
When do you ship my order after my payment?
All items will be dispatched the same day once payment received before 3:00 p.m except weekends and holidays on the condition that the shipping address is complete and correct.
Do you offer same day delivery?
Unfortunately, we do not offer same day delivery service. But we will try our best to ship your order out in 24 hours after we confirm your payment if you’re anxious to get it.
How do you ship the products? How much does shipping cost?
In order to ensure our customer to get the item soon, we ship products by DHL in most cases. Besides, we sometimes send items by EMS and Regular Post Service according to different situation.
The shipping cost is according to the weight of your order and displayed on the detailed page of the product.
When can I track my order? How can I track my order? Is there a tracking number?
Once order is shipped, we will email our customer a tracking number and the tracking website within 24-48 hours.
My order is shipped, why isn't there any tracking information available online for the registered Airmail/EMS/DHL package?
Online tracking is only available after the carriers have a chance to initially scan the package. Between the times when the item leaves and the time when it is scanned, tracking numbers may not show any results. In terms of Express packages (sent via EMS/DHL), the delay is about 24 to 48 hours. For Airmail packages, it takes 3 to 5 working days for postal tracking to show online.
Discount on Postage
All items will be dispatched the same day once payment received before 3:00 p.m. We promise that all the postage will be charged by your actual product's weight, there won’t be any future extra fee: insurance&tax... Just one payment, then please wait for arrival of your purchase.
If you buy more DVDs, we will give you more discount on postage.
Discount 5% of the Postage if You Spend $30;
Discount 10% of the Postage if You Spend $50;
Discount 15% of the Postage if You Spend $100;
If over $100, please contact our customer service for more discount.
More purchase, more benefits! |
